Privacy Policy

Your privacy matters to us. Learn how gaetamonavia protects and manages your personal information.

Last Updated: January 15, 2025

Information We Collect

When you interact with gaetamonavia's budget management education platform, we collect information that helps us provide better financial learning experiences. This includes details you provide directly and information gathered through your platform usage.

Personal Information You Provide

  • Name, email address, and phone number during registration
  • Educational background and financial learning goals
  • Payment information for course enrollment
  • Communication preferences and feedback submissions
  • Profile information including learning progress and achievements

Automatically Collected Data

Our systems collect usage patterns to improve your learning experience, including course completion rates, time spent on modules, and preferred learning formats. We also gather technical information like IP addresses, device types, and browser specifications to ensure platform compatibility.

How We Use Your Information

Your information helps us deliver personalized financial education that meets your specific learning needs. We analyze your progress to recommend relevant course content and budget management strategies.

We never sell your personal information to third parties or use it for purposes unrelated to your educational experience with gaetamonavia.

  • Customize course recommendations based on your learning progress
  • Send important updates about your enrolled programs
  • Provide technical support and respond to your inquiries
  • Improve our educational content through anonymous usage analytics
  • Process payments and manage your account subscriptions
  • Comply with legal requirements and protect against fraud

Information Sharing and Disclosure

gaetamonavia limits information sharing to essential business functions that directly support your educational experience. We work with carefully selected service providers who meet our privacy standards.

Service Providers

We share necessary information with payment processors, email service providers, and educational technology partners. These companies can only use your information to provide services on our behalf and must protect it according to our privacy requirements.

Legal Requirements

We may disclose information when required by Canadian law, court orders, or to protect the rights and safety of gaetamonavia users. Any such disclosure will be limited to what's legally necessary and we'll notify you when possible.

Your Privacy Rights Under Canadian Law

As a Canadian business, gaetamonavia complies with federal and provincial privacy legislation, including PIPEDA. You have specific rights regarding your personal information that we're committed to honoring.

Access Your Information

Request a complete copy of the personal information we hold about you, including how it's been used and shared.

Correct Inaccuracies

Update or correct any personal information that's incomplete or inaccurate in our records.

Withdraw Consent

Remove your consent for certain uses of your information, though this may limit some platform features.

Request Deletion

Ask us to delete your personal information, subject to legal and contractual retention requirements.

To exercise any of these rights, contact us using the information provided below. We'll respond to your request within 30 days and verify your identity before processing.

Data Security and Protection

Protecting your personal information is fundamental to how gaetamonavia operates. We implement multiple layers of security to safeguard your data from unauthorized access, alteration, or disclosure.

Technical Safeguards

All data transmission uses encryption protocols, and our servers employ advanced firewalls and intrusion detection systems. Payment information is processed through PCI-compliant systems that meet international security standards.

Access Controls

Only authorized gaetamonavia team members can access personal information, and only when necessary for providing support or improving services. All access is logged and regularly audited.

Data Retention and Deletion

We keep your information only as long as needed to provide educational services and meet legal obligations. Different types of information have different retention periods based on their purpose and regulatory requirements.

  • Account information: Retained while your account is active plus 7 years
  • Course progress and certificates: Maintained for 10 years for verification purposes
  • Payment records: Kept for 7 years as required by Canadian tax law
  • Support communications: Stored for 3 years to ensure service quality
  • Marketing preferences: Maintained until you withdraw consent

When retention periods expire, we securely delete or anonymize your information. You can request earlier deletion, though some information may need to be retained for legal compliance.

Cookies and Tracking Technologies

gaetamonavia uses cookies and similar technologies to enhance your learning experience and understand how our platform is used. These help us remember your preferences and provide personalized content recommendations.

Essential Cookies

Required for basic platform functionality, including maintaining your login session and remembering your course progress. These cannot be disabled without affecting site performance.

Analytics and Performance

Help us understand how learners interact with our content so we can improve course design and identify technical issues. All analytics data is aggregated and doesn't identify individual users.

You can control cookie settings through your browser, though disabling certain cookies may limit platform functionality.

International Data Transfers

While gaetamonavia operates primarily in Canada, some service providers may process information in other countries. When this happens, we ensure appropriate safeguards are in place to maintain the same level of privacy protection.

Any international transfers comply with Canadian privacy laws and include contractual protections that require the same privacy standards we maintain domestically. We regularly review these arrangements to ensure continued compliance.

Children's Privacy

gaetamonavia's educational programs are designed for adults aged 18 and older. We don't knowingly collect personal information from anyone under 18. If we discover information has been collected from a minor, we'll delete it immediately and notify the appropriate parties.

If you believe a child under 18 has provided information to gaetamonavia, please contact us immediately so we can address the situation appropriately.

Changes to This Privacy Policy

We review and update this privacy policy regularly to reflect changes in our practices, technology, and legal requirements. Significant changes will be communicated through email notifications and prominent notices on our platform.

The current version date appears at the top of this policy. We encourage you to review it periodically to stay informed about how we protect your information. Continued use of gaetamonavia's services after policy updates indicates acceptance of the revised terms.

Contact Us About Privacy

Questions about this privacy policy or how gaetamonavia handles your personal information? We're here to help.

Email: support@gaetamonavia.world

Phone: +1 204-353-2455

Address:
gaetamonavia Privacy Officer
6533 Ave Christophe-Colomb
Montreal, Quebec H2S 2H1
Canada

We'll respond to privacy inquiries within 30 days and work with you to resolve any concerns about your personal information.